Catchrain Tours

Terms and Conditions

Welcome to our website. By accessing, browsing, or using any part of our services, including booking tours and related travel arrangements, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue your use of our services immediately.

1. Acceptance of Terms

By using our services, including registering for tours, contacting our support team, or accessing any information on our website, you confirm your acceptance of these Terms and Conditions, as well as our Privacy Policy and any other posted guidelines or regulations. This agreement is legally binding and applies to all participants, whether you are booking on behalf of yourself or as a representative of a group.

If you are entering into this agreement on behalf of a company, travel agency, or other legal entity, you represent and warrant that you have the authority to bind that entity to these terms. If you do not have such authority, you must not accept these terms or use our services.

2. Changes to Terms

Our company reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted to our website. The “Last Updated” date at the top of this document will indicate when the terms were last revised.

It is your responsibility to review these Terms and Conditions periodically. Your continued use of our services after any changes signifies your acceptance of the revised terms.

3. Booking and Payment

All bookings are subject to availability and are considered confirmed only upon receipt of full or partial payment as outlined in the booking confirmation. Payment deadlines and acceptable payment methods will be specified at the time of booking.

Failure to pay the required amount by the due date may result in the cancellation of your booking. We reserve the right to charge additional fees or surcharges to reflect changes in market conditions, taxes, or other factors beyond our control.

4. Itineraries and Tour Modifications

While we make every effort to operate tours as described, itineraries are subject to change due to local conditions, weather, safety concerns, political instability, or factors beyond our control. We reserve the right to alter, substitute, or cancel portions of an itinerary to ensure participant safety and satisfaction.

In the event of significant itinerary changes, we will make reasonable efforts to notify participants as soon as possible. Changes do not entitle participants to refunds, except at our sole discretion.

5. Cancellation and Refunds

Cancellation policies vary by tour and will be communicated at the time of booking. Participants may be entitled to a partial refund or credit if they cancel within the specified cancellation period. No refunds are provided for last-minute cancellations, no-shows, or early departures from the tour.

We reserve the right to cancel tours due to insufficient participant numbers, force majeure events, or other unforeseen circumstances. In such cases, participants will receive a full refund or be offered alternative tour options. We are not responsible for any costs incurred by participants outside of the tour fee (such as flights or accommodation booked separately).

6. Travel Documentation and Requirements

It is the participant’s responsibility to ensure they have all necessary travel documents, including passports, visas, vaccination records, and any other entry or transit requirements. We are not liable for any delays, cancellations, or additional costs resulting from inadequate documentation.

7. Insurance

We strongly recommend that all participants purchase comprehensive travel insurance to cover medical expenses, trip cancellations, baggage loss, and other unforeseen events. Our company is not responsible for any injuries, losses, or damages suffered by participants during the tour.

8. Health and Safety

Participants are responsible for ensuring they are physically and mentally fit to participate in all activities on the tour. Any medical conditions, disabilities, or dietary restrictions must be disclosed to us in advance. We may recommend or require medical clearance for certain activities.

Our team and guides prioritize participant safety and will provide instructions, warnings, and guidance throughout the tour. Participants are expected to follow all safety guidelines and instructions. We are not liable for any injuries or incidents arising from negligent or reckless behavior by participants.

9. Conduct and Behavior

All participants are expected to behave respectfully and not infringe on the rights or enjoyment of other travelers. Harassment, discrimination, or disruptive behavior will not be tolerated. We reserve the right to remove any participant who violates this clause without refund.

10. Intellectual Property

All content on our website including, but not limited to, text, images, logos, and tour materials, is the property of our company or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

11. Limitation of Liability

Except where prohibited by law, our company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, participation in tours, or any other interactions with our company. This includes, but is not limited to, damages from bodily injury, property damage, or financial loss.

12. Force Majeure

We are not liable for failure to perform our obligations under these terms if such failure is caused by events beyond our reasonable control, including acts of God, war, strikes, natural disasters, or governmental restrictions.

13. Privacy Policy

Your personal information is handled according to our Privacy Policy, which you can view here. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which our company is incorporated. Any disputes will be subject to the exclusive jurisdiction of the local courts.

15. Contact Information

For questions regarding these terms, please contact us at support@example.com Call us at .