Catchrain Tours

1. Information We Collect

We collect the following categories of information to provide our services effectively:

• Personal Information: Name, address, email, phone number, and date of birth. For international tours, we may also collect passport details, visa requirements, and emergency contact information.
• Booking Details: Information about your travel preferences, such as tour selection, dates, accommodations, and special requests (e.g., dietary preferences or accessibility needs).
• Payment Information: Credit card details, billing address, and payment history. This data is processed securely by trusted third-party payment processors.
• Device Information: IP address, browser type, operating system, and usage data when you visit our website.

2. How We Use Your Information

Your information is used for the following purposes:

• Tour Bookings: To process and manage your reservations, including confirming payments and coordinating with travel partners.
• Customer Support: To respond to your inquiries, provide travel assistance, and address any concerns.
• Personalization: To customize your travel experience based on your preferences.
• Marketing Communications: To send promotional offers, updates about new tours, and other relevant information (only if you have opted in).
• Legal Compliance: To meet regulatory requirements, including tax and travel documentation obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties under these circumstances:

• Service Providers: Hotels, transportation companies, local tour operators, and other partners to facilitate your travel arrangements.
• Payment Processors: Third-party providers to securely process your payments.
• Legal Compliance: To comply with legal obligations, court orders, or governmental requests.
• Business Transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures, including encryption and secure servers, to protect your personal data. However, no method of data transmission over the internet is entirely secure. Please exercise caution when sharing sensitive information online.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal information and request a copy of the data we hold.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of receiving marketing communications.

To exercise your rights, contact us at support@example.com.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before engaging with them.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.